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Thread: Becker radio refurbish

  1. #1
    Zivil Ingenieur Maui's Avatar
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    Becker radio refurbish

    I am sending my Becker 1432 into Beckersound to be refurbished and have an aux port added. I want to make sure I am sending everything. Here is my list please tell me if I am forgetting something.If I am forgetting something please tell me where it is located. I am not sending the cd player because they will no longer refurbish them.

    1432 Head unit
    (2) amps 124 820 10 89


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    a.k.a. "CoalRollerEric" 600Eric's Avatar
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    Re: Becker radio refurbish

    Just went through this Ken. In addition to the head unit you definitely need to send the receiver as well since more than likely both will need to be repaired. Apparently the capacitors go bad in them (known issue). As for the (2) amps the guy I dealt with said those hardly ever go bad (mine were fine) but I would still send yours back to them to inspect anyways.

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  4. #3
    Zivil Ingenieur Maui's Avatar
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    Re: Becker radio refurbish

    Where is the receiver located?

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    Re: Becker radio refurbish

    I think I found it. Part number 001 820 92 89

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    postwhore posterchild Klink's Avatar
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    Re: Becker radio refurbish

    Quote Originally Posted by Maui View Post
    Where is the receiver located?
    The receiver is just about exactly the same size and shape as the radio head unit that you removed from the console. It is mounted vertically in a retaining bracket immediately behind the panel that the two amps were mounted on. That is to say, up and forward of the battery, behind the renforcement that is descending from the C pillar/hat shelf area down to the wheelhouse. You do not have to pull the entire bracket holding the receiver out of the bodywork, you only have to remove the 10mm bolt that goes through the bracket into the receiver housing. Once that boat is removed, the receiver will simply slide out of the mounting bracket. That bolt will be found either on the top or the bottom of the retainer bracket, about a half inch from the rearmost edge of the bracket. IIRC, it's on the bottom. You are doing exactly the right thing. With the auxiliary audio input, it is very easy to listen to your iPod, phone, or whatever else. You're going to like it.
    Putting the fun in dysfunction...

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  8. #6
    Zivil Ingenieur Maui's Avatar
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    Re: Becker radio refurbish

    Got it packed and ready to ship tomorrow. Also sending my wood trim to Madera for a little freshing up.

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  9. #7
    Zivil Ingenieur Maui's Avatar
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    Re: Becker radio refurbish

    I'm a little frustrated with Beckersound but I see if they make it right. I sent them my head unit and an extra receiver I had for refurbishment. After a couple weeks I received the refurbished head unit and receiver back from Becker. My head unit and receiver were operational when I sent them but there was a lot of static and you could hear the radio while a tape was playing. I installed the refurbished head unit leaving the old receiver in place. I plugged head unit in and inserted the code on request. Absolutely zero sound, no static no nothing. I could see the radio scanning for stations, I could plug a tape in and see it was working but no sound what so ever. Next I swapped out the old receiver with the refurbished receiver and turned on the radio, reset the code and the same result. Zero sound, no hum, no static, absolute silence. I contacted Becker and they suggested I bypass the CD player, which I did and still no sound. I can tell the radio is finding stations and the tape deck plays but no sound at all. I even tried both receivers in this configuration and nothing not even a peep, a hum, a scratch or nothing. So, now I have to send everything back to them again to figure it out.

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    Re: Becker radio refurbish

    I have had similar experiences with Becker repair in NJ. I thought it was only me that has had a poor experience with them. I have sent them two head units, one from my 6.9 and another from my 70 280 SE cab. Both units came back "sort of repaired" with marginal radio reception. Is there a better option for repair of these classics?

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    Re: Becker radio refurbish

    There are a few other sources for Becker repair around the US, but I recommend that you use Becker Autosound in New Jersey because they know these radios well, and have the parts/knowledge being the manufacturer and all.

    Ken, please call Becker via their toll-free line, and ask for Ed Ebel, who runs the whole operation. He is a friend of mine.

    Tell him about your situation and unhappiness with the repair and that you need it made right. He should take care of you on this. There is nothing like a direct human contact to get a problem solved -- sometimes e-mail just doesn't cut the mustard.

    Cheers,
    Gerry

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    Re: Becker radio refurbish

    What Gerry said. If it's a problem with their equipment, Ed will get it put right pronto.
    Putting the fun in dysfunction...

  14. #11
    Zivil Ingenieur Maui's Avatar
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    Re: Becker radio refurbish

    Thanks, I have been speaking with someone there. I should have asked for a name but I did not. I should also state that I requested a refurbished faceplate and the one I sent to them was nicer than the $90 one they sent back. I'm not a happy camper after spending over $500 and waiting two weeks which is now growing into four or five weeks.

    And one more rant, I had them install the aux connection which they did but they included zero directions on how to use it. I just learned this morning that you must have a tape in the player for it to function. That right there is a useful piece of information that was never passed on to me by Becker.

    I should also add that shipping is on me!
    Last edited by Maui; 04-01-2015 at 08:10 PM.

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    Re: Becker radio refurbish

    I've also had very poor results from the NJ Becker guys. We've sent 4 or 5 units to them over the past 5 years and only 1 went smoothly, and it was just an aux jack install on a perfectly operational radio. Not once have I had any luck with them actually repairing something. I even took a radio apart once that they had just rebuilt and it was completely dusty inside like it had never been apart.

    I hope my experience is not typical, but I wouldn't send them anything again.

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    Re: Becker radio refurbish

    Quote Originally Posted by Maui View Post
    And one more rant, I had them install the aux connection which they did but they included zero directions on how to use it. I just learned this morning that you must have a tape in the player for it to function. That right there is a useful piece of information that was never passed on to me by Becker.
    That's interesting to hear. My 560SEC radio, which is a BE 1480 (near identical unit to the 1992-1993 two-piece BE 1432 except in a single combined unit) that I retrofitted into the SEC, has the Becker AUX input installed and it does not require a cassette to be inserted to run the AUX.

    I have had Becker redo four radios for me since around 1999, never with any problems and always came back fine.

    An alternative would be Walter Odemer in southern California, and I also know an expert Becker repair shop here in Houston (though I have never had need to use them).

    Cheers,
    Gerry

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  20. #14
    Zivil Ingenieur Maui's Avatar
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    Re: Becker radio refurbish

    I am pretty disappointed to say the least, because I thought I was sending it to the premier Becker shop.
    Last edited by Maui; 04-02-2015 at 09:35 AM.

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  21. #15
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    Re: Becker radio refurbish

    Well, I finally got my head unit and receiver back from Becker again. I hooked everything up inserted the code and now it is flashing "WAIT". I presume in my haste I inserted the wrong code. Par for my mechanical abilities. So, now I wait for the radio to reset itself. Some day I may actually have the radio working again.

    BTW, Becker told me they had done something wrong when they installed the AUX, which why it would not work the first time.


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    Re: Becker radio refurbish

    Yes ... WAIT means that you entered the wrong code too many times. STOP IMMEDIATELY.

    You need to leave the key on (car not running) for about 15-20 minutes, then carefully re-enter the code. If you still get WAIT then either you have the wrong code, or you will need to WAIT overnight until the radio resets itself so you can enter it again.....

    Did you talk to Ed Ebel directly to get things resolved?

  24. #17
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    Re: Becker radio refurbish

    I did not talk to Ebel. I did not want to make any waves. They did cover the shipping. I am heading to the coast so I will pay with this on Sunday when I return.

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  25. #18
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    Re: Becker radio refurbish

    I am extremely happy to report that my console is finally back together with refurbished Becker and Madera refinished wood console and ashtray. The radio is working including the aux input and wood work is beautiful. I may need to send the rest of the wood to Madera.

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    Re: Becker radio refurbish

    Do you need a cassette inserted to use the aux. input?

    drew
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  28. #20
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    Re: Becker radio refurbish

    Quote Originally Posted by sheward View Post
    Do you need a cassette inserted to use the aux. input?

    drew
    Yes, kind of odd but it sounds great.

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    Re: Becker radio refurbish

    That is just so bizarre because my Becker in the SEC doesn't need to do that and it's the same generation as your 1432, although a one-piece (integrated) unit.

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    Re: Becker radio refurbish

    When I send my spare in for this upgrade i'll ask for details.

    drew
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  32. #23
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    Re: Becker radio refurbish

    Honestly I would look for another source for Becker refurbishing. My "refurbished receiver" lasted a whole two days before it died again. Fortunately I had a spare to replace it with. I will send it back again for the third time in about a month for warranty repair, but I would not recommend them to anyone. I don't even think they did anything to the receiver. I think they plugged it in and it worked so they charged me for refurbishing. I does not look as though it was opened.

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    Re: Becker radio refurbish

    Sorry to learn of additional problems,Ken. Bad news for those of us with 1432s.

    drew
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  34. #25
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    Re: Becker radio refurbish

    The Becker saga continues. My refurbished amp went out again. It actually went out a couple of weeks after I got it back for the second time, but I wasn't driving the car and had a spare. I sent it back to Becker for the third time before the warranty expired and received it on Friday. I disconnected the battery and reinstalled the amp. Reconnected the battery, turn the key, type in the code and absolutely nothing. No display on the radio and no sound. I disconnected the wires from the amp and connected up an old amp I had and everything works. The old amp has a bunch of static and the radio noise bleeds through which is why I sent the other in to Becker. I am so pissed that they can't get this amp right after three tries.

    Captruff came through with an amp. Should have it in a few days.
    Last edited by Maui; 02-21-2016 at 03:38 PM.

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    Re: Becker radio refurbish

    Ouch. Very sorry to hear the saga is getting worse, not better.

    Ken, was it the tuner/receiver (large unit) in the rear that failed yet again? Or one of the two amps (small silver boxes)?


  36. #27
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    Re: Becker radio refurbish

    Quote Originally Posted by gsxr View Post
    Ouch. Very sorry to hear the saga is getting worse, not better.

    Ken, was it the tuner/receiver (large unit) in the rear that failed yet again? Or one of the two amps (small silver boxes)?

    The bigger box.

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  38. #28
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    Re: Becker radio refurbish

    I'm thinking of sending my 1432 components to Becker as I've sometimes been getting an error code. But this thread is giving me pause. Has anyone used Becker since Maui's bad experiences?

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    Re: Becker radio refurbish

    Over the past 20 years, I've had Becker refurbish at least 4 radios for me, including the one in my E500. Never had a single issue with them whatsoever. Ed Ebel is the guy to talk to.

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    Re: Becker radio refurbish

    Melville: There is an outfit in CA repairing MB radios. They fixed my Becker 1492 (94 E320) a few years ago. Mine had the typical issue of an erratic volume control knob. Quick turn around time. Radio works fine to this day. Hi Tech Electronic Services, Van Nuys, CA. www.hitechserv.com.

    Regards,

    Peter Weissman

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  43. #31
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    Re: Becker radio refurbish

    As an update I gave up on Becker and have gone without a radio in my 500E. After sending it back and forth three times it just wasn't worth it anymore. I know others have had good luck with Becker Autosound but my experience has been a disaster and an expensive one at that. After spending well over $700 with shipping I have a beautiful looking system that does not work. The receiver and head worked before I sent them but I wanted everything freshened up and looking and functioning like new. They would tell me it worked, ship it back and I get no sound not even a display on the head unit. The antenna would go up and down when I hit the power button but that was all I got. Not even a prompt for the Code. I could reinstall old scratchy head units and receivers and it they would work but the sound was bad and some features were inoperable.

    Eventually I will make this a priority but as little as I drive the car it just hasn't been an issue. I may even go aftermarket, but the installer will have to respect and leave the original wiring in place in case I ever want to go back to the original.

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  45. #32
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    Re: Becker radio refurbish

    Thanks for the feedback everyone. The error code I had went away and then came back again (http://www.500eboard.com/forums/showthread.php?t=10898). This weekend I'm going to try to diagnose it. I'm crossing my fingers that it's something as simple as the cold (apparently that can trigger the error code), a blown fuse in the receiver in the trunk, or a loose connection. If not, I've read that bypassing the CD player might fix it if it's the CD player causing the problem. Unfortunately it seems that if the CD player is kaput, the system could all go down, as the head unit is wired to the CD player, which is then wired to the receiver etc.

    If none of this works, I'll have to think about what to do. Unfortunately, Maui's very bad recent experience with Becker will make me very cautious to use them even though Gerry and others have had good experiences over the years. I guess I'm risk averse. If it comes down to it, I'll look into Hi Tech in California.

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  47. #33
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    Re: Becker radio refurbish

    Quote Originally Posted by Melville View Post
    Thanks for the feedback everyone. The error code I had went away and then came back again (http://www.500eboard.com/forums/showthread.php?t=10898). This weekend I'm going to try to diagnose it. I'm crossing my fingers that it's something as simple as the cold (apparently that can trigger the error code), a blown fuse in the receiver in the trunk, or a loose connection. If not, I've read that bypassing the CD player might fix it if it's the CD player causing the problem. Unfortunately it seems that if the CD player is kaput, the system could all go down, as the head unit is wired to the CD player, which is then wired to the receiver etc.

    If none of this works, I'll have to think about what to do. Unfortunately, Maui's very bad recent experience with Becker will make me very cautious to use them even though Gerry and others have had good experiences over the years. I guess I'm risk averse. If it comes down to it, I'll look into Hi Tech in California.

    I hope that your issue is as simple as bypassing the CD player --- that would be simple and painless, and there are options to replace the CD player with a CD player emulator.

    In the event that the problem is indeed the CD receiver, another possible Becker repair outfit might be Stefan at http://swstereo.com/classicline.php
    ---
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  49. #34
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    Re: Becker radio refurbish

    Quote Originally Posted by Jlaa View Post
    I hope that your issue is as simple as bypassing the CD player --- that would be simple and painless, and there are options to replace the CD player with a CD player emulator.

    In the event that the problem is indeed the CD receiver, another possible Becker repair outfit might be Stefan at http://swstereo.com/classicline.php
    If I can't do a simple fix, I'm going to look into the emulator set up that you described in your owner's thread. I remember when I first read that, I thought "wow that is cool, if I ever have to dig into my trunk to deal with my stereo, I'm going to look into that." Then I got the error code.... Be careful what you wish for!

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    Re: Becker radio refurbish

    I've had nothing but good service from AutoSound in NJ. I've owned 8 MBZ over the years and found the Becker very reliable. I do garage my cars so that's a plus. The receiver in the trunk has been the most problematic. As with most silicone based electronics with time and temperature they tend to fail. AutoSound has a $100 fee and will fix any thing and return to you with good results. On my W124 and w210 I've sent in for the Aux output addition to which I add Bluetooth, also with great results. I recently sent my w124 receiver in for service, lost one channel. They found the receiver to be toast and replaced with a refurbished unit and still only charged me the $100 fee. I've found over the years most of the the receiver units to be most problematic and with 2 symptoms, loss of channel or tuner failure. Mostly the radio tuners seem to go bad. Fortunately these are replaceable devices that are plug and play. I'm an audiophile and greatly appreciate the warmth of the Becker, I think replacing with a Pioneer or other cheep Japanese device is a sin. But Alpine and Blaupunk are good alternatives, if you have too. If you do use a replacement, AutoSound will supply you with and interface adapter for your existing wiring harness. Thanks for listening.

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