So I wanted to share this experience I just had today with Precision Motorcars (www.precisionmotorcars.com) in Cincinnati, OH. I had reached out to them to buy the delete panel for the passenger door handle on my 2.3-16V (basically, it replaces the tumbler so only the driver's side can unlock the door). I spoke to a very nice lady, Ina, who searched their inventory. Unfortunately, they did not have that part. However, she did say that they have the entire door handle assembly but there was no bin number. She said she would email me as a followup.
A little while later, I got an email (BTW, I posted the thread as an attachment and have removed the email addresses) confirming they had them but were not sure where and then wished me "Best of luck in my search." So a bit puzzled, I replied and asked if they were going to look for the part. Their response was no and I had to inquire "Why?"
It is at this point where the next two emails prompted this posting. The owner said that "99.9% of our business is service and repair" (Commentary: the service the owner is referring to is *not* customer service). He then followed it up and said if I wanted to pay him $1000 that they would look for it. To be honest, if he had not made this $1000 offer, this story would have never been shared (except with maybe 8899 and Melville).
Anyway, rather than recap the exchange, I've posted the rest of the exchange for your reading enjoyment (Note: Read from the bottom up) as well as to provide an FYI if you need to get a part from Precision Motors. Reconsideration for only their "service" may be in order.
Gmail - door handle.pdf