On Wednesday of this week (well before noon Eastern Time) I ordered three M104 coil packs from FCP Euro. I paid $20 extra for 1-day (overnight) shipping for these coil packs.
Checking the tracking number, which used the USPS, on Thursday (the supposed delivery day), the USPS web site indicated that the package was supposed to be delivered by 8PM on Saturday (today) -- THREE FULL DAYS AFTER THE ORDER WAS PLACED despite me paying for one-day service.
To add insult to injury, the fulfillment warehouse was in Hanover, MD, which is literally 30-35 minutes up I-97 from my home town of Annapolis. So this should have been a no-brainer and a slam-dunk.
So the package arrives today, and I open the box. It only contained TWO M104 coils, despite me paying for three of them.
Not only do I get ripped off on shipping, but they don't even send me what I ordered, and what I pre-paid for.
Based on this very very simple transaction, I would not recommend using FCP Euro. I have never ever had a bad experience like this from AutohauZ, not to mention that every AutohauZ order contains a packing slip with check marks where a human being double-checked that the ordered item, in the ordered quantity, was actually in the box before it was sealed up and shipped. There was not even a packing slip in the FCP Euro box.
Meanwhile, I have to go somewhere else to separately purchase the third coil pack, because I simply refuse to have any further contact with FCP Euro.
Many of you have used them and been happy, and I have even ordered from them a couple of times in the past with no issues. However, this double-whammy problem has turned me off to them FOREVER.
Just wanted y'all to know. Caveat emptor.
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